Satisfaction Guarantee Return Policy

Liquid Shredder Satisfaction Guarantee Return Policy

Nearly 20 years and hundreds of thousands of boards and shipments make us confident that you will be overwhelmingly satisfied by our world-class quality. We back all of our boards, as well as the rest of our products, with a 15-day money-back guarantee. If you are not satisfied with your purchase you may return it in its unused,  original condition within 15 days of receipt for a full refund (or exchange) less total shipping costs and transaction costs.  See the details below.

Please see Liquid Shredder Satisfaction Guarantee Return Policy before returning an order:

Returns: Any product may be returned in new, unused condition within 15 days of delivery for a purchase price refund, less any freight, handling charges, transaction costs or other costs incurred by SSB.  All freight, packing and handling charges (both ways) are the responsibility of the buyer. Any order change or cancellation of an order once shipped is considered a return as shipping costs will have been incurred.  In the case of “Special”, “Discounted” or “Free” shipping offers, the buyer is responsible for All Shipping and Handling Costs incurred by SSI outgoing, plus the return shipping and any additional incurred costs.  Products in new condition but with opened retail packaging can be returned minus all freight/handling and a 30% restocking fee.  Used products or products not in new conditions may not be returned. “New” condition is a product that requires no repacking, cleaning, etc.  The final decision as to the “New” condition of a return is determined by SSI staff and is final.  To obtain a Return Authorization (RMA), email: detailing the order number and reason for return. Items may not be returned without RMA code. Products returned without approval code cannot be accepted.  Used Products may not be returned. Items sold as “Closeouts” may not be returned.

See Full: Purchase Agreement and Warranty Terms

Acceptance of these terms is a part of your Online Order “Clickwrap Agreement” process.